ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Campbell's Tempracure, we know that selecting a company you can trust to complete AC repair in Crystal Lake is important. We know how important it is to find a dependable company that does great work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A trustworthy company that offers AC repair should have a variety of references they’ll happily offer you. Look at these references and find out all the details about AC repairs the prospective company has completed.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Campbell's Tempracure a call at 815-788-6283. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.